SMS NOTIFICATION SERVICE – HOW IT WORKS
1. Login to your private cabinet ( Noor Capital – Trader Private Cabinet ) by entering your registered Email and password
2. Check if your mobile number is the correct format: Click on “ACCOUNT INFO” from the main navigation bar, and select “EDIT PROFILE INFO”
Please make sure that your mobile number is entered in the following format:
“+”(Country Code)(Operator Code)(Number) ::
• Please make sure to enter your phone number without spaces
• Profiles with mobile numbers different from the above format will not be able to use the SMS Alerts facility
3. Activate the Service: same above section, click on “ACCOUNT INFO” from the main navigation bar, and select “MANAGE SMS SETTINGS”
By default, both checkboxes are unchecked, please select the desired service you want to activate, and click the SUBMIT button, and you will start receiving the notifications related to MARGIN LEVEL and BALANCE operations.
In case of having difficulties enabling the service, please contact us through Live Chat, Email, or phone. And we will assist you to update your profile and run the service.
IMPORTANT TO NOTE
For all clients who activated the service through their profile, they will start to receive SMS notifications to their registered mobile numbers in regards to the below ::
Balance Transactions: which includes ( DEPOSITS / WITHDRAWALS / Inter-Account Transfers )
Margin Level Notifications: for any accounts reaches the margin level of 100% or less
Also note that :
Maximum number of SMS notifications is 10 /per profile/per day
Time space of 2 hours will be applied after the first message for margin level (ML) notifications, and no time limits apply for balance transactions
SMS Service Disclaimer:
SMS notifications rely on independent telecommunications networks as emergencies can cause some system failure, alerts can be delayed or not received.
The content of SMS notifications is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the notifications.
Noor Capital does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this web site or incorporated into it by reference. The information in SMS notifications is provided on the basis that all persons accessing the notifications undertake responsibility for assessing the relevance and accuracy of the content.
Maximum number of SMS notifications is 10 per profile; and a time space of 2 hours will be applied after the first message for margin level (ML) notifications”